Job Description
Job Summary
- The Training Manager will identify and monitor training needs in the organization, design, plan, and implement training programs, policies, and procedures to fulfill those needs.
Duties / Responsibilities
- Reviews existing training programs, suggest enhancements and modifications to improve engagement, learning, and retention and/or to meet the changing needs of clientele, the organization, or the industry.
- Ensures that training materials and programs are current, accurate, and effective.
- Maintains knowledge of new methods and techniques for training, and training requirements applicable to the organization and/or industry.
- Identifies problems and opportunities such as operational changes or industry developments that training could improve.
- Conducts or facilitates required and recommended training sessions.
- Collaborates with vendors and third-party training providers to arrange employee registration for and participation in outside training programs.
- Ensures that training milestones and goals are met while adhering to the approved training budget.
- Prepares and implements training budget.
- Performs other related duties as assigned.
Supervisory Responsibilities:
- Oversees the daily activities of training associates and consultants.
- Conducts performance evaluations that are timely and constructive.
Requirements
- Bachelor's Degree in Communications or related field.
- At least two (2) years of experience in training with one (1) year of supervisory experience required
- Excellent verbal and written communication skills with strong graphic design ability.
- Thorough understanding of training processes.
- Ability to moderate and train large groups.
- Extremely organized and detail-oriented.
- Proficient with Microsoft Office Suite or related software.