• Application Deadline:
• Position: Merchant Operations Support Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Administration / Secretarial 
  

Summary

• We’re looking for a mid-level Merchant Operations Support Officer who is passionate about our mission of driving financial inclusion in Africa.


• You must be able to manage and perform assigned tasks effectively, work together with others as a cohesive team, communicate and act professionally within the workplace and with clients, and maintain a good knowledge of job deliverables.

Job Description

• Assist with integration for new merchants, by working with them directly or via Affiliate Platforms / Networks.


• Assist with setting up new merchant stores, integrate the product data and affiliate tracking on our internal systems.


• Build trust and relationships with merchant partners by handling inquiries and requests for support in a timely and effective manner.


• Complete menu updates and changes in a timely manner.


• Drive service quality and enhance Merchant Experience.


• Manage and handle service discrepancies effectively.

Requirement

• Interested candidates should possess relevant qualifications.