• Application Deadline:
• Position: Senior UX Researcher


• Job Type Full Time , Remote


• Qualification BA/BSc/HND


• Experience 4 - 7 years


• Location Not specified


• Job Field ICT / Computer 
  

Position Description

• As a Sr. UX Researcher, you will help plan and conduct a variety of research projects that support product development roadmaps, including generative, evaluative, qualitative, and quantitative research. The research you produce will play a key role in informing our product and UX design decisions. You will report to our UX Research Manager and work closely with UX designers, product managers, product marketing, client-facing roles, developers, and other colleagues across the business.


• This role is part of a new and rapidly growing product design team. We are a collaborative multidisciplinary team that is designing fast and thoughtfully for a global user base.

Responsibilities

• Foster and grow user-research driven culture within the organization 


• Work collaboratively with product and design leads to identify and prioritize research questions that support our product roadmap and business objectives


• Identify the best method or mix of methods based on research questions, timeline and resourcing as necessary


• Communicate research insights in compelling actionable presentations, reports, and artifacts for designers, product managers, and other colleagues


• Teach and mentor designers and product managers on the value of UX research and various research methods


• Help advance our UX research practice by proposing improvements to our research processes as needed

Requirements

• 4-7 years of experience in UX research or related field


• Track record of conducting impactful research


• Experience with conducting your own research operations (we are growing but for now we do not have a dedicated research operations function)


• Proven experience in end-to-end UX research process both in-person and remotely


• Ability to quickly adapt to changing business environment


• Experience and understanding of the development process between engineering, product management and product design


• Experience and fluency with remote research tools (UserTesting, Optimal Workshop, dscout, etc.)


• Experience with remote collaboration tools (Mural, Miro, Lucidspark, Airtable, etc.)


• Familiarity with design systems and design tools such as Figma, Sketch.

Preferred Qualifications:

• Experience working on a B2B product or experience


• Track record of working effectively with internal sales and customer success teams to collect customer feedback


• Experience working with external research vendors

Benefits

• Fully Remote work culture - we hire globally and all of our roles are fully remote!


• Bring your own device stipend - buy your own laptop with funds from Andela


• Quarterly work from home stipends


• Flexible working hours


• Equity (as a part of compensation package)


• Healthcare, 401k / pension (US only)


• Andela Affinity Groups


• Growth & development paths


• Generous Paid Time Off, Parental Leave, Compassionate Leave


• And more to come! We're on a journey to reimagine global benefits at Andela