Job Description
Job Description
- Assist in programme updates for the response management and internal information sharing
- Assist MEAL officer with data collection processes if needed
- Conduct field monitoring visits (including the use of the Quality benchmark/monitoring checklist) and facilitating focus group discussions
- Assist with implementation of programme evaluations (data collection)
- Support MEAL in conducting assessments as needed
- Responsible for handling, documenting, confidentiality and security of all informational resource related to feedback and complaints from beneficiaries
- Support Complaints and Feedback Mechanism, including communicating responses to complainants; liaise with programmes and operations to ensure prompt follow-up on feedback and complaints received.
Documentation and Dissemination:
- Contribute to preparing weekly, monthly and quarterly reports on MEAL.
- Prepare field visit report and do debriefing and action planning with the relevant staff.
Quality Benchmarks:
- To conduct quality monitoring of programme activities, measured against international standards and using participatory methodologies (including child-friendly methodologies) and the quality benchmarks.
Coordination:
- Coordinate and communicate with MEAL and relevant programme staff regarding feedback and complaints
- Maintain liaison with MEAL unit and programme particularly field coordination/community mobilization team.
Requirements
- Candidates should possess a Bachelor's Degree, B.Agric, B.Arch, B.Eng or BSc qualification with at least 1 year work experience.