Customer Service Representative (Team Member) at Filmhouse Cinemas Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
16811
Job Views
107

Job Description



Job Description


Essential Duties and Key Responsibilities include the following and other duties as may be assigned:




  • Selling box office tickets, responding to queries reservations and sales.




  • Monitoring and maintaining cash flow, ensuring that there are no shortages.




  • Ensuring that guests are well guided to entrance and exit into the cinema.




  • Monitoring and maintaining guest flow, ensuring that there are no obstructions to guest cinematic experience.




  • Participating in briefings and other meetings as requested by the cinema manager.




  • Attend and participate in training sessions as required by managers and HR.




  • Contribute to increasing concession revenues.




  • Responsible in the arrangement and cleaning of designated areas.




Qualifications




  • The right candidate must have a minimum of OND from a recognized institution.




  • Excellent customer skill.




  • Must be a good Team player with excellent ability to multi-tasking and able to adapt to varying situations.




Additional Information




  • Job knowledge




  • Customer Relation Skills




  • Negotiation & Networking Skills




  • Personal Credibility




  • Planning and Organizational Skills




  • Communication Skills




  • Analytical skills 




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