Fashion Retail Sales Associates at TalentSquare

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
16837
Job Views
87

Job Description



Job Description


You will be a part of the store operations team. The objective of your role is to maximize commercial performance whilst providing the best customer experience for and ensuring that customers get a positive first impression.


You will be expected to:



  • Participate in stock management and control

  • Help shoppers locate the clothing items they desire

  • Perform cash processing and card payments

  • Stock shelves with goods

  • Answer queries from shoppers

  • Guide and give advice to customers on clothing selection

  • Deal with customer refunds

  • Ensure the store is clean and tidy

  • Work within established guidelines with the company brand

  • Attach price tags to merchandise

  • Receive and distribute store stock.


Requirements


Generic;



  • Ability to take the initiative 

  • Team player with a sense of team spirit  

  • Ability to build external and internal relationships and partnerships 

  • Exhibits professionalism 

  • Ability to plan and prioritize with patience 

  • Understanding of different cultures in the work environment 

  • Ability to manage multiple tasks and deliver to  deadlines 

  • Takes responsibility for solving problems 

  • Emotionally intelligent

  • Prepared to challenge and be challenged 

  • Accountable and responsible 

  • Communicate effectively and openly 

  • Listens

  • Continually looks for efficiency gains, shares best practice and suggests process improvements 


Must Haves:



  • Proven work experience as a Retail Sales Associate, Sales Representative or similar role will be needed in this role

  • Basic understanding of sales principles and customer service practices

  • Proficiency in English

  • Basic Math skills

  • Working knowledge of customer and market dynamics and requirements

  • Track record of over-achieving sales quota

  • Hands-on experience with POS transactions/retail software, payment system

  • Familiarity with inventory procedures

  • Solid communication and interpersonal skills

  • A friendly and energetic personality with customer service focus

  • Ability to perform under pressure and address complaints in a timely manner

  • Availability to work flexible shifts and comfortable taking up weekends

  • OND/HND degree (equivalent University Degree)


Benefits


Add-ons after 6 months probation



  • HMO

  • Paid leave

  • Performance-based bonuses


Salary from ₦70,000 to Negotiable [Based on experience]


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