Job Description
Job Requisition ID: 4863736
Job type: Full time
Reports to: Cluster Regulatory Lead, Sub-Saharan Africa
Department Name: GRA - International, Sub Saharan Africa
Division / Business Line: Global Product Development (GPD)
Sub Division: Global Regulatory Affairs (GRA) International, Africa Middle East
Job Summary
- The provision of administrative support to the country-based regulatory affairs team, reporting to the Cluster Regulatory Lead
Job Responsibilities
Office Management:
- Answering telephones professionally and promptly.
- Mail/information distributed correctly and promptly within the department.
- Typing required documents accurately e.g. meeting minutes.
- Replying to correspondence and information requests appropriately as required.
- Managing the courier requirements of documentation and keeping required records.
Administration/meeting management:
- Stationary: order departmental stationery as and when required.
- Reporting office equipment faults timeously and following up until resolved.
- Collation of leave forms and updating of departmental attendance register.
- Management of open office area and regulatory storerooms i.e. maintaining tracking lists and indexes of storerooms, liaising with required vendors for off-site archiving of documentation.
- Effective coordination of departmental and other meetings.
Banking and finance co-ordination:
- Ensuring the process of requesting payments for regulatory authorities and other departmental payments according to company processes.
- Tracking and following up on payment progress and ensuring payment proofs are received and distributed timeously.
Regulatory Affairs Support:
- Correspondence management: receiving and logging correspondence to and from regulatory authorities according to defined company processes and distributing it as required.
- Management and maintenance of relevant files.
- Overseas and local travel arrangements for the regulatory affairs department.
- Ordering of required reference materials for the team.
- Ensuring the required processes flow smoothly within the department e.g. promotional materials.
- Assisting with annual contract reviews as required.
- Attend to any other responsibility that may be assigned by the Cluster lead or another in-country regulatory Manager.
Qualifications / Skills
- Bachelor's Degree or equivalent i.e. Degree in Chemistry or related Life Sciences.
Experience:
- 2 – 3 years of related experience
- Experience in Microsoft applications.
Attributes:
Peer relationships:
- Establishes and maintains relationships to enable improved personal and team performance. Is seen as a team player and is cooperative and confident in interactions.
Team working:
- Able to work with individuals from cross-functional units and co-operate to get the job done.
Interpersonal acumen:
- Relates well to all levels of people inside and outside the organization. Build constructive and effective relationships, and uses diplomacy and tact.
Organizational agility:
- Knowledgeable about how an organization operates and knows how to get things done through required channels. Willing to learn new things.
Strong quality and compliance orientation:
- Has an understanding of regulatory compliance issues.
Adaptability:
- Able to build effective working relationships and deliver results. Ability to follow up on matters to complete them accordingly.
Skills:
- Meticulous, accurate, and a high level of attention to detail
- Ability to multi-task, work under pressure, and meet deadlines
- Problem-solving
- Planning and organization
- Strong writing skills and computer literacy
- Customer service orientation
- Inter-personal understanding
- Proactive/using initiative
- Flexibility
- Honesty and consistency.