Territory Marketing & Customer Relations Manager at HiiT Plc

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
16899
Job Views
106

Job Description



Job Description & Person Specifications


No. of Vacancies- 4 (One per Territory)


Job Location: Must be Resident in the following Cities: Abuja, Lagos, Kano, and Ibadan.


Role Summary


Management of Marketing and Customer Relations Management functions at Territory level.


Key Accountabilities:


Marketing Management Functions:



  • Ability to meet Management’s set Marketing and Sales Objectives for the Territory.

  • Continuous Market Trends analyzes and consequential marketing solutions to meet Sales Objectives.

  • Plan and execute all Social Media Marketing Campaigns.

  • Periodic Performance Measurement and Evaluation Reporting.


Customer Relations Management Functions:



  • Coordinate CRM function.

  • Efficient and effective Customer complaints management.

  • Supervise the collection, collation and analysis of Prospects and Customers data for informed marketing decision making.

  • Managing client relationships and building excellent Brand reputation.


Core Competencies & Skills



  • Must possess strong Digital Marketing skills.

  • Must possess Marketing/Sales Analytical Skills.

  • At least intermediate skills in the use of MS Word, Excel, and PowerPoint.

  • Good written and verbal communication.

  • Excellent work ethics and Integrity.

  • Creativity and problem-solving Skills.


Experience and Qualifications



  • Bachelor’s Degree in Marketing, Mass Communication, or any Social Sciences field with at least 2/2 from an approved University.

  • A minimum of 2-year proven experience in Social Media Marketing in corporate environment or at a Marketing/Advertising Agency.

  • A minimum of 5-year proven experience in Services Marketing at a minimum of Unit Manager Level.

  • Generic understanding of the Nigerian ICT Education Sector.

  • Remuneration- Very attractive with Performance Bonus opportunity.

  • Age- Not older than 32years


Projected Resumption Date- Not later than 15th September 2022.


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