• Application Deadline: Thu, 8 Sep 2022 00:00:00 GMT
• Position: Site Reliability Engineer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 year


• Location Lagos


• Job Field ICT / Computer 
  

Job Description

• Manage Availability and Capacity on the Core Applications. Provide support for the Applications and ensure their optimal performance. Implement setup of new Applications in the company’s environment.

Duties and Responsibilities

• Deployment of Applications


• Support the deployment of Applications on the production environment


• Implement projects involving Setup and deployment of new Applications and enhancement of existing applications


• Automation


• Implement Automations of Activities that are involved in the management of Applications.


• Application Environment Management


• Ensure 24x7 Availability of all Core Applications


• Carry out Capacity planning to ensure Applications are always available to meet demands.


• Create visibility into site health and key performance indicators of the Application Systems


• Ensure up-to date patching and full compliance to security standards of the Application Systems.


• Ensure up-to date documentation on all Core Applications as well as changes made


• Balance feature development speed and reliability with well-defined Service Level Objectives (SLO) and Service Level Indicators (SLI)


• Monitor Systems


• Monitor the performance, health, and capacity of:
  
  
  
  • Servers
  
  
  • Databases
  
  
  • Services
  
  
  • Storage
  
  
  • Network Links
  
  
  
  


• Use a variety of monitoring tools like Nagios, Solarwinds, Kibana, PagerDuty, AppDynamics, etc.


• Troubleshooting.


• Troubleshoot reported issues, and proactively identify areas in need of optimization


• Working with technical support engineers to resolve critical incidents


• Create and update clear troubleshooting guides for Applications


• Requests Fulfilment.


• Implement Requests relevant to the operation and enhancement of the Core Processing Applications.

Qualifications

• Academic Qualification(s) - Good First Degree in Computer Science / Computer Engineering or other related fields


• Professional Qualification(s) - Service Management Certifications (eg ITIL) is an advantage.


• Experience (Number of relevant years) - Minimum of (1) year relevant experience.

Requirements:

• Expertise in Linux and Windows Operating systems and Shell scripting


• Technical experience working with cloud technologies


• Build and Deployment Management (Jenkins) in a CI/CD workflow


• Experience with Chef, Puppet or Ansible, automating all aspects of system and server management


• Good understanding of distributed systems and container technologies like Docker/Kubernetes container infrastructure and orchestration


• Good understanding of SLO and SLI for Applications


• Experience with DNS, Networking and High Availability solutions


• Proficient in at least one of the following languages: Python, Ruby, Go Ability to work across teams to continuously analyze system performance in production, troubleshoot reported issues, and proactively identify areas in need of optimization


• Previous experience with developing and driving real time monitoring solutions that provide visibility into site health and key performance indicators


• Working knowledge of databases


• Working understanding of Load balancing technologies.


• Working understanding of IT service management (Incident, Problem, Change and Knowledge management).


• Ability to work within a technical team of support engineers through day-to-day operations and critical incidents.