• Application Deadline: Thu, 15 Sep 2022 00:00:00 GMT
• Position: Workshop Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 8 years


• Location Not specified


• Job Field Engineering / Technical 
  

Responsibilities

• To coordinate all workshop related activities and ensure availability of trucks.


• Ensure workshop procedures & systems are known to all staff and strictly followed during repairs on vehicle as well as maintenance documentation.


• Continuously monitor repair time & repair quality and ensure the KPI (MTTR & RFTR) targets are achieved.


• Ensure customer focus-oriented culture among the team and maintain good relationships with customers.


• Ensure workshop facility, equipment & tools are adequately maintained and available in ready to use condition.


• Facilitate the training and development of team members in the department, by providing feedback and coaching to support improvements in their job performance.


• Review customers service orders and inspect the quality of repairs before the release of vehicles.


• Provide technical advice to team members, analyze and interpret data.


• Ensure the workshop observes all warranty process conditions


• Guiding & motivating productive staff to improve productivity & efficiency.


• Monitor and control workshop expenses.

Qualification and Key Competencies

• HND / B.Eng. in Mechanical Engineering (Specialization in Commercial Vehicles)


• Minimum of 8 years strong Engineering experience with an established Commercial Vehicle Workshop (Trucks specifically)


• Strong Leadership skill


• Perfect knowledge of Auto Trucks.


• Problem solving skill and team spirit.


• Product knowledge & skills to handle technical problems, warranty issues.


• Good business acumen


• Ability to guide & train others.


• Good communication ability both verbally and in writing.


• Computer skills: Microsoft Office Package


• Valid driver’s license.