• Application Deadline: Thu, 15 Sep 2022 00:00:00 GMT
• Position: Service Advisor


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 years


• Location Not specified


• Job Field Engineering / Technical 
  

Responsibilities

• Receive all Fleet Solutions trucks into the workshop, take inventory of breakdown and hands over truck to the workshop manager; establishing root cause and identifying trends, working with workshop teams to analyze and eradicate failures


• Develops and implements vehicle daily inspection sheets; reviews and schedules repairs/maintenance


• Prepares fleets condition reports; prepares investigative reports on all damaged parts and informs management.


• Supervise and monitor spare parts and tire usage, check the quality of service parts, labor hours as estimated


• Monitor workshop diagnosis procedure and ensure that all complaints of the Delivery officer are attended to


• Approves all estimates before work commences and approves all job completion certificates if satisfied with work done


• Keep adequate records of vehicle repair and maintenance, spare parts and tires usage and ensure that maintenance records for fleet are accurate and up-to-date


• Monitor truck throughput into the workshop to ascertain reliability of repairs, MTTR and reduce man-hour waste. Return jobs within warranty period should not be billed and excess delays of tasks should be reported to the Fleet Operations and Compliance Manager


• Monitor labor hours spent on truck repair against approved estimate and report variations


• Close all job cards with the Data clerk as soon as truck is released within agreed timeline.

Qualification and Key Competencies

• HND / B.Eng in Mechanical Engineering


• Minimum of 5 years strong Engineering experience with an established Commercial Vehicle Workshop.


• Strong knowledge of Heavy-Duty Trucks.


• Problem solving skill and team spirit.


• Demonstrated good knowledge & skills to handle technical problems, warranty issues.


• Good communication ability both verbally and in writing.


• Computer skills: Microsoft Office Package.