• Application Deadline:
• Position: Head, Facility Management


• Job Type Full Time


• Qualification MBA/MSc/MA


• Experience 10 years


• Location Lagos


• City Victoria Island


• Job Field Engineering / Technical 
  

Role Responsibilities

• Responsible for the client and revenue growth of the FM business unit.


• Forecast, monitor and implement the operational budget of the unit as approved by the management


• Drive innovation through the development of best practices, identify industry trends/tools that will contribute to the organizational goal of service excellence.


• Project future site requirements including manpower, equipment and infrastructure upgrades


• Support the implementation of a quality management system for the fulfilment of customer requirements, ensuring services meet set standards of quality reliability.


• Oversee daily operations, ensuring all customer requirements (maintenance services) are effectively fulfilled in accordance with service level agreements and organizational quality standards.


• Develop, recommend, and implement standard operational procedures in collaboration with operations team and senior management, and ensure compliance with such approved processes/procedures.


• Ensure proper use and proactive maintenance of facility equipment by relevant operators as per standard operational procedures, achieving near-zero downtime on equipment failure.


• Implement, monitor and review health and safety standards on all facilities, ensuring potential threats/risks are identified, and recommendations made for necessary action.


• Prepare and deliver consolidated operational and other necessary reports weekly, monthly and annually as required by senior management.


• Ensure prompt notification and remittance of service charge and other relevant fees by facility occupants in accordance with service level agreements.


• Manage and drive customer focus within all areas of operational activities and ensure effective relationship management with all stakeholders.

Requirements

• A Bachelor's Degree in any field.


• At least 10 years work experience in facility management of which about 4 years must have been in a management role.


• Training in facility management is required.


• MBA or masters degree in a relevant discipline is an added advantage.


• Good writing and communication skills – including the ability to communicate technical information.


• Relationship-building skills.


• The ability to prioritize and multi-task.


• Time management skills.


• Teamwork, leadership, and motivational skills.


• Procurement and negotiation skills.


• Proactive thinking.


• Understanding of soft and hard service delivery.


• Passionate about consistent delivery of excellent service.

Salary; N8,000,000 annually.

Application Closing Date:30th September, 2022.