• Application Deadline: Fri, 30 Sep 2022 00:00:00 GMT
• Position: Customer Service / Community Manager


• Job Type Full Time


• Qualification OND


• Experience


• Location Oyo


• City Ibadan


• Job Field Customer Care 
  


• Salary Range ₦30,000 - ₦50,000/month
  

Job Description

• We are looking for a multi-faceted individual who is highly sociable, dynamic and energetic, as well as possess a knack for problem-solving.


• As Customer Service/Community Manager, you will ensure that the space operates smoothly.


• Your number one responsibility is to ensure that our members have an outstanding experience.

Responsibilities

Front Desk / Reception:

• Greeting members and guests


• Answering phone calls


• Booking meeting rooms


• Taking and categorizing mail and packages


• Opening and closing the office


• Dealing with general administrative duties.


• Take care of potential member inquiries


• Conduct member tours, send and track follow-ups


• Complete sign-ups and onboard new members.

Facility Management:

• Ensuring that the coworking space is clean, inventory is stocked, mail is received and local vendors deliver without disruption.


• Intermittent tidying, making or refilling coffee.

Sales and Marketing:

• Membership sales, invoicing, and record keeping.

Member / Community Engagement:

• Create networking initiatives, organize social events and manage social media accounts.

About You

• Candidates should possess an OND qualification with 2 - 5 years work experience.


• A good communicator, used to dealing with customers – ideally in the hospitality or events industry


• Happy taking ownership of problems and finding ways to solve them


• Positive, enthusiastic and able to adapt to fast-changing situations


• Confident using MS Office and other basic IT packages.

Remuneration

N30,000 - N50,000 Monthly.