• Application Deadline:
• Position: Chief Information Officer


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 15 years


• Location Abuja


• Job Field ICT / Computer 
  

Job Summary

The job holder is responsible for smoothly running day-to-day IT operations and managing IT staff and Vendors. The job holder shall develop and drive the implementation of the IT strategy; lead and manage all technology investments; determine the budget and execute agreed plans, and lead the design and implementation of new technology as determined by business requirements.

Responsibilities

• Engage with business heads to assist the various departments with achieving their goals through the innovative application of technology


• Develop IT strategies in partnership with business


• Planning for achievement of strategic objectives; manage the execution and evaluation of results


• Architect the IT infrastructure and lead the implementation of changes


• Implement and execute proactive maintenance, monitoring and support processes to provide a stable and reliable IT platform to the business.


• Draw up the IT budget in consultation with all business divisions and manage implementation.


• Keep up to date with trends and new technologies on both line of business and general IT requirements.


• Project management: develop scope, determine schedules, manage expenses and coordinate resources necessary for successful completion.


• Identification of all IT policies required for the business and development thereof


• Ensure compliance with all forms of IT licensing agreements


• Evaluate business risk status and ensure suitable mitigation strategies are in place and functional – this includes Disaster Recovery and Business Continuity planning and implementation Provide incident support within SLA to the users of all ICT systems


• Ensure security of the entire IT system and integrity of all company data.


• Manage third-party vendors and suppliers


• Lead and manage the IT department and its activities


• Professional development of IT staff; manage performance


• Maintain sufficient level of technical expertise to troubleshoot IT issues and effectively manage IT staff and external experts as needed

Qualifications & Experience

• First degree in Computer Science/Engineering, Systems Engineering or Operational sciences with a strong Information Systems component.


• A Master's degree in any of these disciplines and/or technical certifications are required


• Project Management and IT Service Management Certifications will be of advantage.


• 15 years of leadership experience managing and/or directing large IT operational teams

Key Competencies

Technical:

• Corporate governance of IT (GOVN L5)


• Solutions architecture (ARCH L6)


• IT management (ITMG L6)


• Capacity management (CPMG L6)


• Service level management (SLMO L6)


• Proven experience in ERP and Business Intelligence


• Technical experience designing, installing and supporting Microsoft Windows Server networks, using AD, Exchange and SQL server applications


• Technical experience in networking, telecommunications (including PABX) and wide area network design.


• Technical experience with virtualization technologies Hyper-V and VMWare


• ITIL service principles and how to apply in an SME scenario

Behavioural

• Proven ability to manage multiple projects, while paying strict attention to detail


• Good people skills; ability to communicate with both technical and non-technical teams


• Obsessed about client service and satisfaction


• Flexible: able to adjust easily to rapid change, a strong sense of urgency, and ability to work well under pressure


• Technical problem-solving, analytical, and decision-making skills