• Application Deadline: Fri, 30 Sep 2022 00:00:00 GMT
• Position: Tele-collection Officers


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience 0 - 1 years


• Location Lagos


• Job Field Customer Care 
  


• Salary Range ₦50,000 - ₦100,000/month
  

Responsibilities

• Manages recovery of overdue loan


• Contacting customers daily/weekly and informing them of their overdue loans


• Following up with customers daily/weekly on previous payment redemption date.


• Advising customers onthe best payment options and negotiating suitable payment plans.


• Thoroughly understands assigned portfolio and product


• Responding to customer queriesand escalating accordingly


• Maintaining accurate, up-to-date customer account information


• Reporting accurate customers feedback daily/weekly.

Job Requirements

• Minimum Qualification: OND / HND / B.Sc with 0 - 1 year work experience.


• Previous experience intele-collectionsorCustomer Servicewill be an added advantage


• Strong Written, Communication and Negotiation Skills.


• Strong command of English Language and at least, one other local or international language


• Agile, Teachable and willing to learn


• Ability to collaborate with a team in a fast-paced environment.


• Attention to detail and strongListening skills.


• Persuasive, sales/marketingand analyticalskills will bean added advantage.

Salary

N40,000 - N70,000 monthly.