• Application Deadline: Fri, 30 Sep 2022 00:00:00 GMT
• Position: Customer Experience Associate


• Job Type Full Time , Remote


• Qualification BA/BSc/HND


• Experience 2 years


• Location Lagos


• Job Field Customer Care 
  

We are looking for a driven and passionate Client Experience Associate to join our growing team!

• As a Customer Experience Associate, you will act as a point of contact, provide product/service information, ensure periodic check-in calls with learners, respond to inquiries, and efficiently address any issues that our learners might face. 


• A great candidate for this role will be able to provide the highest service standards, respond quickly to clients, and boost customer satisfaction.


• If you have excellent communication skills, are enthusiastic, and enjoy assisting people – we want to get to know you!

Job Requirements:

• At least 2 years experience working in customer support.


• Strong phone contact handling skills and active listening


• Familiar with CRM systems and practices


• Excellent communication and presentation skills