• Application Deadline: Sat, 10 Sep 2022 00:00:00 GMT
• Position: Customer Service Officer


• Job Type Full Time


• Qualification OND


• Experience 2 - 3 years


• Location Lagos


• Job Field Customer Care 
  

Our client, an event industry in Lagos is in need of a CUSTOMER SERVICE OFFICER

Responsibilities:

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.


• Responding promptly to customer inquiries.


• Write invoice and thorough follow up on clients


• Communicating with customers through various channels.


• Acknowledging and resolving customer complaints.


• Knowing the company inside and out so that you can answer questions.


• Communicating and coordinating with colleagues as necessary.


• Providing feedback on the efficiency of the customer service process.


• Ensure customer satisfaction and provide professional customer support.

Requirements:

• ND or its equivalent


• Minimum of 2-3years as a customer service officer


• Ability to stay calm when customers are stressed or upset.


• Comfortable using computers.


• Experience working with customer support.


• PS: candidates staying at Surulere or its environs will be highly considered