Job Description
Responsibilities
- Attending to all calls on customer’s request, enquiries and complaints on company official hot lines.
- Reach out to existing and potential customers to present our product and service offering
- Learn details about our product and service offerings
- Address any questions or issues customers may have
- Communicate with customers to understand their requirements and need
- Offer solutions based on clients’ needs and capabilities
- Track and document calls and sales
- Update client records
- Prepare and present achievements and KIPs
- Direct prospects and leads to the sales team
- Keep an updated customer database
- Always strive towards meeting sales quota
Requirements
- Candidates should possess a Bachelor' Degree / HND / OND qualification with a minimum of 1 year experience.
- Good time-management skills
- Great interpersonal, communication, and presentation.
- Good negotiation skills
- Hand on experience with sales tools such as CRM software
- Ability and willingness to learn about products and services specifications and benefits
- Patient and friendly personality
- Team player
- Result orientation
- Creativity/ innovativeness.
Remuneration
N50,000 - N60,000 Monthly.