• Application Deadline: GMT
• Position: Team Member, Process Design & Optimization


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Lagos


• Job Field ICT / Computer  , Project Management 
  

Job Objective(s)

• To ensure optimal quality of all processes with the aim of improving customer experience by maintaining efficient and profitable operations that produce the highest quality of products and services.

Responsibilities

• Identify process gaps along with a root cause analysis of issues and make fact-based recommendations for process improvement. 


• Drive process re-engineering and improvement. 


• Work with various teams to ensure the development of an efficient and scalable end-to-end process. 


• Make process design and development recommendations to standardize, improve or redesign processes to meet business needs. 


• Complete post-deployment analysis, monitoring, and driving recommendation for improvement to completion. 

Qualifications

• Bachelor's Degree in any field.


• Minimum of two (2) years of relevant work experience.


• Candidate's Profile: Our ideal candidate must have an impressive understanding of products and processes. 


• A team player, a strategic partner, a good listener, and a problem solver.

Knowledge & Skills Required:

• Data analysis 


• Product and process knowledge


• Proficient in MS packages


• Problem-solving


• Attention to detail


• Project management.

What we expect from you:

• High degree of professional ethics, integrity, and responsibility.


• Highly organised, proactive, ability to work independently and take ownership of tasks assigned.


• Team player with the ability to work under pressure and ability to work with a wide variety of people and maintain an excellent business relationship.


• High sense of confidentiality and discreteness.

What you should expect from us:

• Our corporate culture is defined by our core values. We do not just train our people to be the best in the job, we also offer encouragement, recognition, and rewards.


• Whatever level you are at in your career, we offer plenty of opportunities and support to build a rewarding career at UBA.


• Here in UBA, our employees are our greatest assets and so we built a recognition and reward system that boosts productivity and enhances staff retention, instituting a culture of meritocracy.