Key Account Officer at Willers Solutions

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
17524
Job Views
92

Job Description



Job Responsibilities



  • Effectively coordinate and track all activities occurring for each account assigned; starting from lead identification and tender generation up till final payment and cycle closure.

  • Establish, develop and maintain trust and business relationships with key personnel across various departments (contracts and procurement, maintenance, engineering, projects, finance and accounting, etc) in assigned accounts; this helps in knowing and developing customer organizational structure per department.

  • Acquire a thorough understanding of the customers’ business, goals, needs and requirements and accordingly propose solutions that meet their objectives.

  • Keep abreast of client production rates, investments and divestments, and other activities, news and projects in order to build opportunity pipeline, identify new areas of interest and generate new business.

  • Ensure continuous customer satisfaction through delivering high on major customer performance criteria (OTD, RT, HSE, Quality etc).

  • Arrange, at a minimum, weekly visits to each customer to follow up on business, look for opportunities, enhance relationships and attend to their queries and complaints.

  • Ensure Client visits are pre-planned and well prepared prior to the visit. Visits to be followed with timely & professional visit reports.

  • Attend to tenders and negotiate with the clients tender, contract and quotations terms and conditions in line with both the company accepted parameters and clients’ needs until closing the deal.

  • Promote the company as a solution provider and spread awareness of our product offerings, advantage over competition and our after-sales support services to help increase market share.

  • Map our product population in each of the customers’ facilities and conduct surveys covering customer warehouses and facilities.

  • Follow up on market activity and develop a thorough understanding of major players/competitors in the industry for both supply and services and accordingly develop strategies to keep a competitive advantage.

  • Ensure agencies are well protected and not leaked and that price agreements are established/renewed to minimize the possibility of leakages.

  • Prepare regular reports on progress and forecasts on timely basis as required by direct Manager.

  • Closely liaise and coordinate with other inter-company departments (logistics, services and procurement, etc) and maintain a positive and cooperative relationship.


Requirements



  • Bachelor's or Technical University Degree in Engineering or Business Administration

  • 5-10 years of sales experience, preferably in Oil and Gas related field

  • Knowledge of the Oil and Gas Process is a plus

  • Experience & Knowledge in the following product categories is a plus:

    • Rotating Equipment (Pumps, Compressors, Turbines, Gear Boxes)

    • Pipes & Fittings

    • Valves & actuators

    • Gas Detectors

    • Hydraulic & Air Filtration Systems



  • Very good command of English (spoken and written)

  • Proficiency in MS Office (Word, PowerPoint, excel, etc.…)

  • Job requires frequent traveling within the country

  • Team player and good work ethics

  • Multi-tasking, prioritizing and time management skills

  • Report writing, Presentation, Problem solving skills


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