Job Description
Roles / Responsibilities
Credit:
- Overall responsibility for the credit management function and oversee the underwriting / credit control of all loan files.
- Analyze credit data and financial statements to determine the degree of risk involved in extending credit or lending money.
- Prepare reports that include the degree of risk involved in extending credit or lending money.
- Evaluate customer records and recommend payment plans based on earnings, savings data, payment history, and purchase activity.
- Ensure complete loan applications, including credit analyses and summaries of loan requests, and submit to senior management for approval.
- Review individual or commercial customer files to identify and select delinquent accounts for collection.
- Responsible for the administration and direction of the credit department
- Responsible for preparing and submitting all files to the credit Committee.
- Monitor performance of the loan portfolio and report to the Managing Director on a periodic basis.
- Assist in the recruitment of other staff members to the team and to the overall development of the credit department in line with business needs.
- Responsible for the credit policies and its compliance with the applicable regulations and laws, credit risk, product and program management
- Ensure that the portfolio is appropriately risk rated and adequately reserved.
Recovery:
- Achieve assigned recovery targets to contribute to organization’s financial performance.
- Overseeing bottom-line metrics, including detailed strategic analysis, forecasting, and account placement
- Implementing new strategies and tactics to improve collections and recovery performance, training and coaching staff to improve performance
- Lead recovery activities across all cities and new location
- Handles special credit arrangements and deviations from standard terms of payment
- Reviews debt recovery process’s effectiveness and policies
- Developing policies, procedures and guidelines governing collection activity.
- Engage with guarantors to negotiate reasonable settlements on post-recovery shortfall amounts and/or collaborate with legal/external counsel in executing the legal strategy of asserting and enforcing legal claims
- Ensure training plans and documentation are up to date and in place for collections of receivables and applications
- Maintains a database of all matters related to late payments by clients including any matters in mediation, litigation, or pre-settlement negotiations
- Reviewing documentation all aspects of contract to assess liability, identify contract issues and judge recoverability
- Establish repayment schedules, monitoring repayment of debts, and adherence by debtors to installment schedules
- Build and manage internal team of debt recovery personnels to achieve late payment goals and key performance indicators of the Company.
Job Qualifications and Requirements
- Candidates should possess a Bachelor's Degree / Master's Degree
- At least 3 years experience in consumer or commercial lending / process analyst or credit / risk / collection
- Good knowledge of corporate credit, collection agencies, legal and compliance procedures, credit risk and account management
- Competent Project Management skills
- Understanding of the full credit lifecycle including acquisition, fraud, account management, collections and recoveries
- Familiar with operating Loan Banking Applications such as Bank One or other enterprise software
- Numerically savvy, able to work with data, perform analysis and communicate result
- Proficient on Microsoft Office Suite
- Able to deal with uncertainty and make decisions with limited information, thus action oriented
- Excellent analytical skills, quantitative and qualitative
- 3-5+ years of proven experience with at least one year in a managerial role and credit
- Knowledge of Credit Risk fundamental principles and their application to collections and recoveries strategy
- Strong Excel skills, especially with pivot tables and data manipulation/presentation
- Exceptional organizational, time management, and problem-solving skills
- Must be able to perform independently, be self-motivated, and demonstrate initiative
- Ability to work on big data and generate insight for decision making.