• Application Deadline: Thu, 15 Sep 2022 00:00:00 GMT
• Position: Operations Agent


• Job Type Contract , Full Time


• Qualification


• Experience 1 year


• Location Abuja


• Job Field Customer Care 
  


• Salary Range ₦50,000 - ₦100,000/month
  

Address:Plot 1129 Zakariya Maimalari Street, Central Business District, Abuja, Nigeria

NYSC Certification Required

3 Month Contract

JOB DESCRIPTION:

• Attending to clients at respective posting (i.e. pass back, biometrics etc)


• Querying and ensuring applicants provide all required documents as stipulated in the checklist


• Refer unresolved applicant grievances to the designated supervisor


• Confer with applicants (by telephone or fact to face) to provide information about VISA applications


• Addressing Grievance Problems and Resolve applicants servicing

Report Preparation

• Obtain and examine all relevant information/documents presented by applicants


• Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors


• Maintain a clean desk/workstation always


• Maintain floor order from applicants at all-time directing the to the respective station next


• Support the provision of healthy and safe working environment through good interpersonal and team practices


• Ensure that the entire visa application process is completed within the mandated Turn Around Time


• Carry out any duties assigned by your Line Manager