Job Description
- Application Deadline: Sat, 1 Oct 2022 00:00:00 GMT
- Position: Ticketing Officer
- Job Type Full Time
- Qualification
- Experience 2 years
- Location Abuja
- Job Field Travels & Tours 
Ticketing staff
A Travel agency in Abuja seeking to employ an experienced Ticketing Staff(Amadeus)
Job Description
- Scheduling flights based on customer needs and available flights, including checking weather conditions and making changes as needed
- Communicating with customers to answer questions about tickets, pricing, or flight schedules
- Collecting payment from customers for airline tickets, including cash, credit card transactions, checks, or money orders
- Entering customer information into a computer system to issue tickets or update records
- Processing electronic ticketing requests for customers or agents over the phone
- Explaining airport rules and procedures to passengers prior to boarding flights
- Processing refunds for lost or damaged tickets or reservation errors
- Explaining applicable fees and taxes for each ticket
- Processing boarding passes and checking identification of passengers prior to allowing them to enter the airport terminal