• Application Deadline: Wed, 14 Sep 2022 00:00:00 GMT
• Position: Internal Sales Representative Manager (ISR)


• Job Type Full Time


• Qualification


• Experience 4 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Responsibilities

• Strategically drive revenue targets for Caterpillar equipment and product parts in Nigeria


• Regularly review sales pipeline of salesmen and ensure maximum conversion of opportunities to sales


• Drive CRM adoption and champion change management


• Use analytics from salesforce CRM to gain insights and drive sales process optimization


• Prepare and present regular sales forecast to top management


• Regularly review work processes and methods to align with best practices


• Manage marketing campaigns by engaging inactive customers to drive customer loyalty and retention


• Regularly develop initiatives to motivate salesmen to improve sales and productivity


• Ensure all Caterpillar products enquires via email, internet and telephone are attended to promptly


• Monitor economic trends and competitor’s actives and provide advice to top management


• Champion after-sales support efforts and develop initiatives to improve customer satisfaction scores


• Achieve sales targets on a monthly/quarterly basis per channel


• Maintain SET Scores for ISR Team cumulatively >85%

Requirements:

• Bachelor’s degree or equivalent in any discipline


• E-Commerce experience is desirable


• ISR experience is essential


• Quality assurance experience is desirable


• High level of proficiency in Microsoft Excel, Microsoft word and Power point


• Excellent written and oral communication


• Good listening and analytical skills


• Good time management skills


• Leadership skills is essential