Monitor Terminal / Shelter Performance against set targets
Ensure accurate data to analyze bus and route performance are captured at work location
Liaise with route superintendent in analyzing factors affecting Service Performance on routes, to respond to changing market conditions.
Ensure Scheduling and other activities are compliant with legislation and regulations (including busmen’ hours, speed limits etc.).
Analyze and Trend Operational Performance in terms of bus availability and reliability.
Be Customers friendly and paying attention to passengers’ such as Wait & ride time, personal safety, comfort, crowding, ride quality, driver behavior, cleanliness and state of repair.