Ensure adherence to all established Standard Operating Procedures relating to food production
Ensure adherence to all established Standard Operating Procedures relating to the outlet operations and help desk activities
Enforce compliance to the established food safety and quality policies
Ensure compliance to the standard recipe and measurements
Ensure optimum performance in controlling the quality level of product and service, operating costs, customer satisfaction and safety procedures as well as sanitation, cleanliness and hygiene
Focus on continuous improvement to identify opportunities to improve efficiency and reduce nonconformance to standards
Ensure standards of hygiene are maintained and that the outlet complies with health and safety regulations
Ensure all tasks assigned to team members are accomplished in a timely manner, effectively and efficiently
Interface with the senior management and effectively diffuse information to team members
Recommend measures for improving work procedures and team members’ efficiency and effectiveness.
Ensure profitability of the outlet
Maximize sales and marketing opportunities
Requirements
Minimum of HND qualification
3 5 years retail industry experience
Minimum of 2 years in a supervisory role in the food or retail industry
Ability to work effectively in a fastpaced work environment
Ability to work efficiently with cross functional team members