• Application Deadline: Fri, 30 Sep 2022 00:00:00 GMT
• Position: Digital Infrastructure Support / Business Analyst


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 4 years


• Location Abuja


• Job Field ICT / Computer 
  

Job Description

• Digital Infrastructure Support Business Analyst is responsible for providing technical support for a full range of business technology, including computer systems (hardware and software), software support and implementation, network infrastructure, IP phones/PBX, mobile devices, and specialized business applications and core application.


• He will also be responsible for supporting and implementing applications, process automation support, user engagement and business requirements gathering, documentation and business analysis.

Responsibilities

• Technical support for digital infrastructure (hardware and software).


• Cloud computing support.


• Network and telecommunications support.


• Providing support to internal users.


• Resolving technology challenges as they arise.


• End-user training.


• Installing and configuring computer hardware, software, systems, networks, printers, and scanners.


• Monitoring and maintaining computer systems and networks.


• Responding in a timely manner to service issues and requests.


• Providing technical support across the company (this may be in person or over the phone).


• Setting up accounts for new users.


• Repairing and replacing equipment as necessary.


• Testing new technology.


• Business requirements analysis and process automation support.

Job Requirements

• Candidates should possess a Bachelor's Degree qualification.


• 2 - 4 years work experience.