• Application Deadline:
• Position: Telesales Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Customer Care 
  

Description

• Receiving/Initiating calls from assigned list


• Asking questions to engage customers and keep the conversation going


• Ensure target conversion


• Listening to the customer’s needs to generate repeat sales


• Record all interactions on the CRM and disposition the call


• Keeping up to date on all products and informing customers of new products


• Answering customer’s questions on the products


• Meeting Sales budget

Requirements

• Excellent Communications skills


• Creative Thinking


• Good listening skills


• Ability to engage customers in conversations


• Knowledge of relevant computer software /tools


• Excellent interpersonal and problem solving skills


• Rejection Handling skills

Benefits

• Private Health Insurance


• Pension Plan


• Training & Development


• Performance Bonus

Recruitment Process

• A screening call with the Senior Recruiter ~30 mins


• Technical interview with the hiring manager ~30 mins