IT Support Officer at Genesis Deluxe Cinemas (GDC)

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
18110
Job Views
118

Job Description



Responsibilities



  • Smooth running of computer systems and applications

  • Routine update of webpages and contents

  • Installing and configuring computer hardware, software, systems, networks, printers, and scanners

  • Monitoring and maintaining computer systems and networks

  • Responding in a timely manner to service issues and requests

  • Providing technical support across the company (this may be in person or over the phone)

  • Setting up accounts for new users at the Head Office Server, Tapos and Veezi across all the sites.

  • Repairing and replacing equipment as necessary

  • Testing new technology

  • Possibly training staff on IT related tasks

  • Daily Report of IT jobs done to the Head of IT.


Requirements



  • Associate's or Bachelor's Degree in Computer Science or a related field.

  • 2 - 3 years of experience in a technical support role.

  • Working knowledge and expertise with a variety of software, hardware, and applications.

  • Willingness to solve complicated problems and see projects through to completion.

  • Analytical skills to study problems and records and identify solutions.

  • Team-oriented attitude to help other colleagues and departments with technical problems.

  • Strong interpersonal communication and relationship-building skills.

  • Ability to manage time and effectively prioritize numerous projects at one time.


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