Road Freight Commercial Center Lead at DHL

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
18190
Job Views
93

Job Description

  • Application Deadline:
  • Position: Road Freight Commercial Center Lead

  • Job Type Full Time

  • Qualification BA/BSc/HND

  • Experience 5 years

  • Location Lagos

  • Job Field Logistics 



Connecting People. Improving Lives.   


Currently, we are seeking for a Road Freight Commercial Center Lead.


Key Responsibilities:


General



  • Increase number of winning bids through accurate & competitive completion of Road Freight estimate requests

  • Ensure product profitability by managing customer selling rates and supplier buying rates

  • Maintain minimum 50% hit ratio for all ad-hoc bids and RFQ’s

  • Improving carrier base in country by minimum of 100% in first year and 25% YOY


Procurement



  • Owns and maintains Country Road freight Tariffs with carriers on agreed validity

  • Understanding and Managing of costing Structure of Road Freight Supplier

  • Manage contract with all suppliers, establish regular carrier meetings and ensures that these are conducted for all key carriers 

  • Drive best pricing solutions in order to maximize profitability of Road freight. Negotiate and procure best rates in market

  • Review existing pricing rates and policies with carriers and network to initiate updates and changes based on market trend/current business requirements and maintain strong relationship with them

  • Manage and keep transport supplier (buying) register up to date. 

  • Execution of global procurement strategy and decisions (rates, process, etc.)

  • Monitors carrier/ station performance and initiates corrective actions


Estimates



  • Development and Implementation of a Rate Card Model for domestic and cross border Road Freight

  • Ensure domestic and cross border rates input into the rate management system and validate it for Auto costing, quotations and auto rating

  • Standardize costing Model to ensure quick and effective turnaround timings on pricing requests

  • Standard quotes are responded within 6 hours exclusions - weekends and requests received after 4 pm on work days (Monday – Friday)

  • Determine profit margin, support and follows up with Sales, Sales Support and Customer Service

  • Source and Provide Spot Rates to Sales, Customer Service and customers for all types of cargo to be moved by road

  • Follow-up with internal and external customer requests for quotes & pricing.

  • Follow-up on all estimates that have been submitted to customers

  • Maintain proactive communication/relationship with colleagues and managers

  • Maintain and keep estimate/bid register up to date


RFQ Bidding



  • Monitor and participate on RFQ’s for road freight together with designated sales person

  • Managing and fully owning RFQ Bids for road freight

  • Coordinate RFQ’s above 50.000 USD with Regional Head of Commercial Center Road Freight

  • Submission of RFQ bids in good time before deadline in customer specified methodology (online, physical or email)

  • Participate and consult other departments and products in their pricing strategy for road freight component of freight


Administration



  • Supply Month End number of estimates completed, won and lost to Head of Road Freight

  • Assist in rate disputes where necessary

  • Use of Quoteshop for 100% enquires

  • Develop and execute trade-lane management marketing and capacity overview


Quality & Improvement



  • Comply with company Quality processes

  • Ensure proper storage & management of Communications, rates agreements and win/loss ratio analysis


Job Skills, Qualifications & Experience:



  • 5 years’ experience directly related to the duties and responsibilities specified.

  • Must have a Bachelor degree

  • Preferable tertiary education including diploma an advantage.

  • Great command of Microsoft Office applications (especially Excel)

  • Good time management skills

  • Customer Management Skills

  • Negotiation Skills

  • Be able to communicate with customers effectively and have a great telephone etiquette

  • Be a team player

  • Be able to work under pressure and be an achiever

  • Must be self-motivated

  • Must have good inter-personnel skills

  • Good negotiating skills and be able to influence customers & suppliers

  • Ability to work unsupervised

  • High level of attention to detail

  • Achievement oriented


We offer:



  • Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.

  • Possible further career development

  • Competitive salary


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