Senior Account Manager at Oliver Africa

Job Overview

Location
Lagos, Kebbi
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
18275
Job Views
94

Job Description



ABOUT THE TEAM YOU WILL BE JOINING


You would ideally be based on-site in our client’s HQ office in Ikeja, Nigeria or comfortable in a WFH (Work From Home) environment, with sufficient internet speed and space to work. 

 

You will be part of a team that creates as well adapts a variety of work for one of our major international beverage clients, based in Nigeria. 


WHAT YOU WILL BE DOING IN YOUR ROLE



  • Work in true collaboration with your client and be responsible for Brand Guardianship on the projects to ensure that the client experience is as positive as possible.   

  • Management of and running of creative and production team. Work with the your client service team to find solutions on day-to-day resource decisions  

  • A deep understanding of the business; their needs, expectations and requirements in order to provide the best service and solution through close partnership in the key market. 

  • Feed into milestone project plans and ensure that this is communicated internally and externally 

  • Supporting the BUD with handling issues of escalation/resolutions, pre-emptying these, managing all resource requirements, escalating potential issues + bottlenecks where necessary 

  • KPI monitoring of the account for your local market  

  • Work with your BUD on producing the market monthly MI reports, providing insight alongside the data 

  • The ability to drive and motivate a team and project through to successful completion 

  • Run account meetings and take responsibility for service levels and KPIs 

  • Work closely with clients to create strong concepts from initial briefing 

  • You ideally need to come from a background in production with a strong delivery background.  You should already understand the process and nuances for delivery high volumes of adaptation work.   

  • Growing strong relationships with the different agencies, including their creative origination agencies, media agencies. 


WHAT SKILLS WILL HELP YOU BE SUCCESSFUL 



  • Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships.  

  • Strong team player and able to demonstrate excellent interpersonal/communication skills with a pro-active approach.  

  • Strong client facing and presentation skills, ability to inspire and lead others.   

  • A commitment to high-quality output and service, with an eye for detail.  

  • Strong project management and organizational skills, ability to multi-task a must.  

  • Good analytical and numerical/financial skills.  

  • Able to handle challenging situations and act appropriately.  

  • Good negotiation skills and ability to close deals quickly.  

  • Team player with strong work ethic and ability to adapt to and drive change.  

  • Strategic thinker and able to think analytically at a detailed level.  

  • Ability to strongly influence those outside direct control for positive results.  

  • Displays respect to all colleagues and encourages this behaviour in own team.  

  • Manages conflict in a positive and assertive manner for the best outcome.  

  • The ability to manage and develop junior team members.  


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