Service Supervisor at Genesis Group Nigeria Limited

Job Overview

Location
Lagos, Anambra
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
1831
Job Views
102

Job Description



Job Description



  • Assisting customer service staff in managing customer inquiries,complaints and service

  • Providingleadership tonew customer service employees

  • Training customer service staff

  • Delegating tasks to followers in her department

  • Monitoring performance of customer service staff and production staff

  • Monitoring performance of customer service staff and recommend improvement activities

  • Organizing work schedule

  • Developing standard work procedures

  • Collecting data and preparing reports

  • Assisting customer service staff during evacuation and accounting.


Requirements



  • Candidates should possess a Bachelor's Degree / HND qualification with 1 - 3 years work experience.

  • Candidates who must reside in Enugu should apply.


Salary

N50,000 / month.


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