• Application Deadline: Sun, 25 Sep 2022 00:00:00 GMT
• Position: Customer Service Representative


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years max


• Location Lagos


• Job Field Customer Care 
  

Locations: Festac, Amuwo Odofin, Iba, Alaba International, Ojo - Lagos

Job Role / Responsibilities

• Process customer requests, parcel registration/collections and keep updated customer records


• Provide accurate, valid and complete information to customers


• Resolve customer complaints via phone calls and emails


• Escalate all exceptions for resolution


• Manage and track inbound and outbound items on a daily basis.

Job Requirements

• Candidates should possess a Bachelor's Degree / HND / OND


• 0 - 2 years relevant experience


• Fluent in written and spoken English


• Proficiency in Microsoft Office.


• Applicants should reside in Festac/Amuwo and Iba.