• Application Deadline:
• Position: Treasury Relationship Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Description

• Build relationships with clients and key employees (if the client is a business/corporate)


• Create plans to address clients’ business needs


• Advise clients on creating profitable processes


• Schedule regular meetings with customers to ensure they are satisfied


• Act as the point of contact for complaints and escalate issues as appropriate


• Communicating opportunities for upselling or cross-selling with the sales team.


• Ensure both the company and clients adhere to contract terms


• Study competition to find new ways to retain customers


• Work with Management to set sales and revenue targets and work diligently to meet them


• Collaborate with other internal teams (e.g. sales, senior management) to address customers’ needs


• Co-manage clients with the Sales team


• Working with the ultimate aims of client preservation and contract renewal.

Job Requirements

• Bachelor's Degree in Business or related field


• A minimum of three to five years of relevant experience

Key Skills And Attributes:

• Ability to build and maintain strong client and business relationships.


• Proficiency in Microsoft Office and CRM software.


• Excellent communication and interpersonal skills.


• Good conflict resolution and problem-solving skills.


• Leadership and team management skills.


• Customer-oriented.


• Strong negotiation and influencing skills


• Self-motivation


• A level of creativity when it comes to thinking of new sales opportunities


• Resilience


• Commercial awareness.