• Application Deadline: Thu, 22 Sep 2022 00:00:00 GMT
• Position: Senior Relationship Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• City Victoria Island


• Job Field Sales / Marketing / Retail / Business Development 
  


• Salary Range ₦200,000 - ₦300,000/month
  

Responsibilities

• Be in-charge of referral system by creating business through doctor referrals as a strong marketing point.


• Build and improve relationships with customers, key referral doctors and partners.


• Review company practices to ensure clients get maximum satisfaction from their purchases of company services.


• Identify potential opportunities and follow up to convert them to real businesses.


• Educate and inform clients about the company’s products, services and special offers.


• Attend to client complaints and resolve issues promptly without denting the image of the company.


• Conduct customer satisfaction surveys and recommend ways of improving client satisfaction.


• Work with internal departments (Doctors, Lab, Physio & Imaging Centre etc) to ensure company meets clients’ expectations.


• Oversee customer relationship management system.


• Drive business by creating a robust referral system and ensure conversion.

Qualifications & Skills

• Must possess a Bachelor Degree in Marketing, Business Administration / related discipline.


• Must have at least 3 years of work experience in a hospital environment


• Must have strong tie with doctors and corporates.


• Strong communication, problem solving and interpersonal skills.


• Good leadership and attention to details skills.

Salary

N250,000 - N300,000 / Month.