Relationship Officer (HNI) at FSDH Merchant Bank Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
1868
Job Views
93

Job Description



About the job


Duties and Responsibilities:



  • Identify and develop new business relationships with HNI segments through professional, social and personal networks in line with the Company’s sales strategy to increase client satisfaction and company’s market share.

  • Responsible for High net-worth Individuals (HNIs) client acquisition by developing and managing the pipeline of business opportunities.

  • Execute and manage the HNI Sales strategy and business plan, taking into account the market opportunity/growth potential, competitor activity and existing capabilities.

  • Facilitate cold and warm calls to prospective leads; schedule and follow through on calls with leads generated and current clients.

  • Maintain relationship with clients, prospects, and other Asset managers in the market in order to improve the sales of the company’s products

  • Handle HNI advisory/AUM by providing informative and support oriented services to all existing and potential clients.

  • Ensure effective response time to all enquiries and provide timely solutions based on their requests.

  • Timely resolution of customer complaints by proactively identifying problems and taking appropriate remedial action

  • Monitor industry trends and obtain the necessary market information to be used for product development.

  • Ensure timely rendition and preparation of all reports as and when due. All duties that may be assigned by the Managing Director


Key Requirements:



  • Minimum of a Bachelors Degree. Other relevant professional qualifications may be an added advantage.

  • 6 -8 years professional experience

  • Good Business Writing and Communication skills

  • Excellent Customer Service skills

  • Strong presentation and communication skills

  • Strong public relations skills

  • Good interpersonal skills to create and sustain excellent relationships with clients and colleagues.

  • Excellent Leadership skills.

  • Very good understanding of the Nigerian financial market

  • Negotiation Skills


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