• Application Deadline: Sat, 15 Oct 2022 00:00:00 GMT
• Position: Front Desk Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Lagos


• Job Field Administration / Secretarial 
  

Responsibilities

• Attend to client enquiries


• Issue visitor’s tags to visitors/clients


• Receive, direct and relay telephone messages and emails to the appropriate staff/department.


• Operate/Oversee the operation of television in the lounge.


• Raise for the subscription of the TV decoder.


• Provide administrative /secretarial support for staff as may be requested.


• Receive mails/correspondence and distribute accordingly.


• Taking minutes at every General Staff Meeting and circulating such minutes latest 24 hours after the meeting.


• Raising of requisitions for the procurements of office consumables and internet subscription.


• Daily update of monthly and daily regular staff attendance


• Preparation of monthly attendance sheet for HR Payroll inputs.


• Organise/Provide refreshments for executives/management staff meetings.


• Daily supervision of cleaning operative in ensuring that administrative block is always tidy.


• Perform other duties as may be directed.


• Management reserves the right to add or remove from your responsibilities and can transfer you to another department where it feels you could perform better.

Minimum Qualifications

• Bachelor's Degree or HND in Business Administration, Secretarial Administration or related fields.


• At least 2 years working experience in a similar position


• Demonstrable experience in customer service in an environment requiring tact, judgment and discretion in handling client’s complaints and/or requests


• Experience in using a wide range of relevant IT packages/equipment.


• Excellent communication skills

Minimum Competencies / Skills:

• Must be proficient with the keyboard and IT applications –Microsoft office suite (excel word and power point), outlook express, internet etc.


• Excellent organizational skills, ability to multi-task and organize others


• Excellent oral and written communication skills and ability.


• Ability to work under pressure and be flexible as part of a small team.


• Attention to detail and deadlines. Ability to filter information and assess priorities.


• Excellent knowledge of customer service principles and practice.