• Application Deadline:
• Position: Customer Acquisition Associate


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Media / Advertising / Branding 
  

The Customer Acquisition Rep is responsible for acquiring new customers through outbound and inbound inquiries. This position is responsible for reaching out to potential customers delivering a sales presentation with passion, commitment, courtesy and professionalism. Additionally, this position uses unwavering customer service and high ethical selling standards. This position is responsible for building trust and rapport with customers; B2B and B2C.

Serve as first point of contact to Malon customers. Generates leads that will become lifetime customers for the Commercial business.

Job Duties/Responsibilities :

• Receives and respond to inbound inquiries from potential customers.


• Provides baseline research within targeted accounts to identify key contacts and critical account information prior to prospecting call.


• Makes outbound prospecting communications to build and manage lead development pipeline via cold-calling, networking, e-mail/e-marketing, and utilizing physical and Internet information sources.


• Develops a deep understanding of the customer including goals, organization structure, decision-making processes, and pain-points.


• Identifies customer needs and establish value by presenting how Malon's products and services could be a possible solution to decision-makers across various facet of life.


• Qualifies all sales leads based upon specific lead qualification criteria definitions.


• Starts to develop product expertise


• Documents all activity within Salesforce or other tools.


• Provides management with a weekly update


• Other related job duties and responsibilities as assigned

Job Requirement:

• Excellent communication skills in writing, speaking, listening and cold-calling


• Ability to converse with and influence senior leaders in companies.


• Proven track record of taking ownership and driving results


• Experience with Salesforce.com a plus


• Strong working knowledge of Microsoft Office products


• Able to work independently in an entrepreneurial environment


• Organizational skills including prioritizing, time management, and meeting deadlines

Compensation:

Salary N150,000

Commission: 10% of Revenue

Terms and conditions apply