Job Description
Support the management, development and execution of platforms that enable digital lending and data services in line with clearly identified market and industry opportunities.
Responsibilities
- DATA GOVERNANCE
- Implement data governance across the group
- Ensure compliance to workstream management, data governance, and regulatory requirements
- Build and maintain data catalogues and data assets
- Provide data dictionary to aid understanding and usage of data
- Ensure accuracy and completeness of data
- Define data capture approach and ensure compliance across products and platforms
- EXECUTION AND DELIVERY
- Gathers, manages, prioritizes and ensures the product backlog is visible to all
- Define the product backlog and create actionable user stories for the development teams
- Defines iterations and user stories
- Ensures each story has the correct acceptance criteria
- Ensures close collaboration with the development team
- Works closely with engineering and quality assurance to ensure the right customer problem is solved
- Accept the completed user stories to make sure the work fulfils the acceptance criteria
- Drives iteration goals and Iteration content via prioritized stories
- Tracks progress towards the release of a product
- OPERATIONALIZATION
- Work with internal stakeholders and the Operations teams to setup routine and assurance processes to support Products and Platform initiatives being deployed on Production Systems
- Work with the Data Analytics teams to identify and define success and performance metrics for new and existing products and services as well as relevant data to be captured
- TRACKING & IMPROVEMENT SUPPORT
- Work closely with the Solution Architecture and Management team to ensure new and existing platforms are running optimally
- Work closely with the analytics teams to identify and fine metrics of generating platform performance data to support improvement initiatives
- Follow progress of work deliveries and address production issues
- Prioritizes defect or bug resolution
- KEY PERFORMANCE METRICS
- FINANCIAL PERSPECTIVE
- Financial Loss/Liability Avoidance from proactive issue detection
- Revenue growth as a result of insight generated from curated data
- CUSTOMER SATISFACTION
- Internal Customer Survey
- Cumulated % project completion score based on quarterly Program increment (Delivery TAT)
- Reduced Customer Complaints
- Back Office Efficiency
- INTERNAL BUSINESS PROCESSES
- Efficient Product Delivery Pipeline
- Improve Data Analytics Quality
- % of curated and properly documented data assets
Requirements
- EDUCATION AND EXPERIENCE
- Academic Qualification(s): Good 1st Degree in Sciences & Engineering
- Professional Qualification(s): ITIL, Prince2, PMP, Safe Agile Product Owner certifications would be an added advantage
- Data Management certification gives an added advantage
- Experience (Number of relevant years): Minimum of 2-3 years relevant experience