• Application Deadline:
• Position: Retention Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 5 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Description

• Carry out client retention activities for sales growth


• Identify idle products (i.e products that had been in stock for over 3 months) in the branch and ensure they are pushed out.


• Carry out store service/drop offs/IT/Technical and Aftersales support services


• Professionally aid customers in making an informed choice of products to purchase using superior product knowledge.


• Ensure good and proper assortment and display of products at the store


• Partake in stock count exercise with the internal and external auditors


• Maintain a clean environment within and around the Store Premises


• Ensure proper management of location and personnel


• Prepare and forward daily activity reports to all applicable parties


• Send daily facility report as directed by Admin


• Confirmation of all customers’ lodgments and transfers before invoicing.


• Ensure all payments by customers are receipted, posted and matched correctly both on Busy and Excel.


• Ensure all credit requests are approved before raising the invoice.


• Ensuring Cash is properly managed at any location of work.


• Prompt lodgment of cheques


• Ensure updated filing of all account documents.


• Ensure exact products requested are issued to customers to avoid sales returns.

Job Requirements

• HND / B.Sc in Marketing or a related field


• 2-5 years experience in retail marketing and sales


• Proficient computer skills, including Microsoft Office


• Good customer relation skill


• Excellent communication skill


• Ability to negotiate, establish, and administer contracts


• Ability to multitask, prioritize, and manage time efficiently


• Accurate and precise attention to detail


• Candidate must reside around festac and its environment