• Application Deadline: Fri, 23 Sep 2022 00:00:00 GMT
• Position: Front Desk Officer


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience 2 - 4 years


• Location Lagos


• Job Field Administration / Secretarial 
  

Job Description

• Answers incoming telephone calls, assists callers, takes messages, and provides information as required


• Maintains a register of calls received or complaints from customer received at the front desk


• Directs incoming calls/visitors as appropriate


• Maintains and updates an accurate register of incoming and outgoing mails and other forms of correspondence


• Registers, sorts and delivers incoming mails to appropriate staff and outgoing mails for dispatch


• Supervises the activities of other personnel e.g. cleaners and security


• Assists guests with issues and complaints, with empathy and a focus on guest satisfaction using supervisor support when necessary.

Job Summary

• To provide timely and professional attention to company’s visitors, clients, calls and office mails

Qualifications

Required:

• Minimum of HND / OND in Administration, Sciences, Social sciences or Humanities


• Minimum of two (2) years’ (with HND) and four (4) years (With OND) experience in a secretarial or front desk capacity in an organisation.