Front Desk Officer at Norsworthy Farms & Agro Allied Industries Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
18914
Job Views
100

Job Description



Job Description



  • Answers incoming telephone calls, assists callers, takes messages, and provides information as required

  • Maintains a register of calls received or complaints from customer received at the front desk

  • Directs incoming calls/visitors as appropriate

  • Maintains and updates an accurate register of incoming and outgoing mails and other forms of correspondence

  • Registers, sorts and delivers incoming mails to appropriate staff and outgoing mails for dispatch

  • Supervises the activities of other personnel e.g. cleaners and security

  • Assists guests with issues and complaints, with empathy and a focus on guest satisfaction using supervisor support when necessary.


Job Summary



  • To provide timely and professional attention to company’s visitors, clients, calls and office mails


Qualifications

Required:



  • Minimum of HND / OND in Administration, Sciences, Social sciences or Humanities

  • Minimum of two (2) years’ (with HND) and four (4) years (With OND) experience in a secretarial or front desk capacity in an organisation.


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