• Application Deadline:
• Position: Specialist, Process Assurance


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Data Science / Research 
  

Job Summary        

• Responsible for the organization's products and project assurance.


• To ensure that the activation, billing for all products and services are validated, and the controls are accurately reviewed.

Principal Functions        

Tactical:

• Development of revenue assurance best practices for the company.


• Creation, implementation, and monitoring of single-source and reconciliation KPIs on the Integrated Revenue Assurance & Fraud Management System (Subex).


• Perform pre- and post-implementation reviews of all products, projects and services; follow through to resolution and communicate to appropriate parties.


• Monitoring of system owners to ensure proper set up of system in accurately order to minimize leakages.

Operational:

• To validate New Product for "go live or no go" in terms of billing accuracy, Conformity to business rules, etc.


• Validation of all products (e.g., Voice, SMS, Data, etc.) and MASP Invoices.


• To ascertain the accuracy and completeness of the figures generated by our Big Data system.


• To validate Vendors' log per service code against 9Mobile log for proper revenue share computation.


• To identify instances of breach of conditions by MASP Vendors and apply sanctions accordingly.


• To validate BVN logs for revenue share purposes.


• To validate and ensure that the appropriate reward is offered to qualified subscribers. This will enable the identification of duplicate and unauthorized rewards.


• To establish proper documented processes and control for RAFM areas of coverage and point of revenue related risks.


• To ensure all network configuration changes are brought under RAFM governance to mitigate revenue loss.


• To ensure proper documentation and maintenance of end-to-end revenue impacting systems and processes in narratives and flowcharts.


• To ensure proper project management of revenue assurance related projects.


• Perform any other activity assigned by the RA Manager, Products and Process Assurance.

Educational Requirements        

Knowledge:

• Proven working experience as a data analyst or business data analyst.


• Technical expertise regarding data models, database design development, data mining and segmentation techniques.


• Strong knowledge of and experience with:


• Data visualization packages (Tableau, Power BI, Business Objects, etc.).


• Databases (SQL, Oracle, etc.).


• Big Data analytics (Hadoop, Hives).


• Microsoft Vision, Microsoft PowerPoint).


• Revenue Assurance


• Project Management


• Industry Knowledge

Skills:

• Analytical and Problem solving.


• Technical know-how.

Behaviour:

• Passion for Excellence


• Integrity


• Empowering people


• Growing people


• Teamwork


• Customer Focus