Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
19006
Job Views
90

Job Description



About the Role



  • This role is responsible to provide oversight to the housekeeping activities in the hospital, covering catering, laundry, cleaning and gardening service.


Summary of Responsibilities



  • Ensure top quality food is served to patients and staff

  • Ensure bed sheets, duvet, patients gowns, etc. are sparkling clean

  • Ensure the hospital environment (internal and external are clean)

  • Organize and supervise the regular fumigation of the Hospital and its environment

  • Regular and consistent hospital rounds with prompt fault reporting

  • Manage the working relationships between cleaning officers and the hospital

  • Prompt response to patient and staff complaints regarding cleanliness

  • Reporting on Housekeeping Issues or/and challenges

  • Any other duty as assigned


Key Result Areas/ Performance Goals



  • Quality of food served

  • Timeliness in serving food

  • Cleanliness of Bed sheets and duvets, patient gowns, etc.

  • Turnaround time for delivering dry cleaned sheets, duvet, etc. to patients/patient room in exchange for dirty ones

  • Cleanliness of hospital Internal and external environment with adherence to cleaning protocols

  • Management of patients complaints with regards to services provided

  • Regular relevant trainings for service improvement

  • Accuracy of reports

  • Timeliness of reports


Job Qualifications



  • University Degree or Higher Diploma in Catering / Hotel Management or Social Sciences

  • Applicants should have 3-6 years of experience in similar capacity.


Core Competencies:



  • Computer Literacy

  • People, management skills

  • I CARE attitude

  • Pleasant dispositions, attention to details

  • Attention to details

  • Interpersonal and communication skills

  • Service oriented, courteous, team player


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