• Application Deadline:
• Position: Drilling and Production Subject Matter Expert


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Not specified


• Job Field Engineering / Technical 
  

Primary Responsibilities

• Provide technical guidance to field personnel within the Service group.


• Providing onshore support to our Customers and Service Department relating to products and services.


• Responsible for ensuring data in tracking system is accurate and up to date.


• Interface with Customers and internally with the Sales, Engineering, Workshops, and Rentals Departments.


• Ensure job documentation is processed in a timely manner and ensure prompt and satisfactory job closure.


• Perform other work-related tasks as assigned


• Comply with all NOV Company and HSE policies and procedures.

Qualifications

Education & Experience Qualifications

• First Degree in Engineering


• 3+ years of relevant work experience- Field Service, I&C, Technical Support, eHawk, Field Engineer, AM Projects


• Skilled in technical analysis and report writing.


• Ability to cooperate with multinational team across all time zones.


• Possess strong customer service skills.


• Able to read, with mastery, mechanical, electrical, and hydraulic drawings.


• Able to technically support a multitude of diverse issues across technical disciplines.


• Job Requirements


• Must be able to independently resolve a wide variety of technical issues by using current job knowledge, individual research, and external resources.


• Attend FATs as part of training.


• Create, store, and find information in Rig Office, Team Centre, etc.


• Enforce NOV approved practices for preparing for, executing or supporting remote upgrades.


• Understand the principles of NOV equipment taxonomy, failure modes and fault-finding techniques.


• Ability to work independently and be a team player.


• Be able to manage multiple cases at one time and adapt to shifting priorities.


• Excellent communication skills (written and oral).