• Application Deadline: Sat, 31 Dec 2022 00:00:00 GMT
• Position: Customer Care Representative


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience 0 - 1 years


• Location Oyo


• Job Field Customer Care 
  


• Salary Range ₦30,000 - ₦50,000/month
  

Job Description

• Manage large a mounts of incoming phone calls


• Generate sales leads


• Identify and assess customers’ needs to achieve satisfaction


• Build sustainable relationships and trust with customer accounts through open and interactive communication


• Provide accurate, valid and complete information by using the right methods/tools


• Meet personal/customer service team sales targets and call handling quotas


• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution


• Keep records of customer interactions, process customer accounts and file documents


• Follow communication procedures, guidelines and policies


• Take the extra mile to engage customers.

Requirements

• Candidates should possess a Bachelor's Degree, HND or OND qualification with 0 - 1 year work experience.

Salary

N30,000 - N50,000 / month.