• Application Deadline: Fri, 30 Sep 2022 00:00:00 GMT
• Position: Billing Support Engineer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 4 - 6 years


• Location Lagos


• Job Field ICT / Computer 
  

Responsibilities

• Responsible for driving down the incidents, problem, trouble tickets, service request trends, configurations, Automations, Smal Development, backend fixes.


• Analysis of Events / Renewals/ Service/System in error, provide work around solutions


• Accountable for meeting & improving SLA & KPIs for their application suite.


• Provide support to Customer Operations team, Internal Users, Revenue Assurance and Business needs


• Provide end to end L2/L3 support for billing appication modules (Billing Platform for 4G LTE platform Salary)


• Technical specialist for resolving all complex & critical application issues/ chalenges faced by the team.


• Billing Support Engineer Telecom Biling application support (Telecom BSS/OSS, KYC, Enterprise MySQL/ORACLEquery Billing Solutions,IT Applications)

Requirements

• Qualification: Graduate / Post Graduate Degree


• Experience: 4-6 Years of experience in Telecom Billing and Strong in handling backend


• Key skills: Unix / Shell Scripting / SQL / My SQL/ ORACLE and VoLTE.


• Working experience on Rating, Billing, Invoicing,4G LTE, broadband services, FTH, WTTH.


• Expert in Operational criticality Iike Backup & restoration, Fraud handing, Revenue sensitive


• Overall knowedge of the E2Eapplication, systems & solution for their application suite.


• Technical Expertise & Hands on sound knowledge to do Unix/Shell Scripting.