Massage Therapist / Esthetician at Marriott International, Inc.

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
19254
Job Views
102

Job Description



Job Number: 22165037

Location: Ikeja, Lagos

Schedule: Full-Time

Job Category: Spa

Brand: Marriott Hotels Resorts

Position Type: Non-Management


Position Summary



  • Provide massage services to guests using props and/or products.

  • Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy.

  • Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service.

  • Keep up to date with current techniques and modalities related to their field of work.

  • Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes.

  • Frequently check with guest to promote comfort, safety and security throughout service.

  • Promote and sell spa/salon services including retail offerings related to the Spa.

  • Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift.

  • Monitor and stick to time schedule throughout the day.

  • Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager.

  • Maintain current skills and licensure in service area as per regional requirements.

  • Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.

  • Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

  • Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.

  • Speak with others using clear and professional language.

  • Develop and maintain positive working relationships with others.

  • Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight.

  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

  • Perform other reasonable job duties as requested by Supervisors.


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