Customer Service Representative at Contacta Support Solutions Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
19535
Job Views
112

Job Description

  • Application Deadline: Mon, 10 Oct 2022 00:00:00 GMT
  • Position: Customer Service Representative

  • Job Type Full Time

  • Qualification BA/BSc/HND

  • Experience 1 - 2 years

  • Location Lagos

  • Job Field Customer Care 

  • Salary Range ₦50,000 - ₦100,000/month



Job Description 



  • A Props and photography company is looking for a results-driven sales/customer service representative with excellent interpersonal and sales skills to handle existing customers and actively seek out and engage prospects.


Responsibilities 



  • Answering client questions about payment terms, products, prices and availability.

  • Contact new and existing customers to meet and exceed sales objectives.

  • Participate in sales meetings and on-site training - negotiate and use persuasion skills to overcome objections from customers - helping determine pricing schedules for quotes, promotions and negotiations - preparing weekly and monthly reports - obtaining orders, deposits and balance of payment from clients etc


Educational and Experience



  • HND / BSc in related discipline preferably Marketing, Business and Finance.

  • 1-2 years of customer service experience in a retail environment.


Requirements:



  • Should be familiar with using BRM and CRM practice, and must be proficient with using Ms Office tools.

  • Should have good eyes for detail, love to work in the retail industry, be patient and kind. Preferably a Male.


Salary

N60,000 / month.


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