• Application Deadline: Mon, 17 Oct 2022 00:00:00 GMT
• Position: IATA Certified Travel Agent


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• City Ikeja


• Job Field Travels & Tours 
  

Location: Ikeja, Lagos

Responsibilities

• Offer all relevant and vital information to clients regarding their travel like guides, itinerariesand brochures


• Support clients identify their travel plans based on their proposed requirements.


• Learn all information regarding travel destinations such as prices, language, currency etc. to confidently advise clients.


• Plan, execute and coordinate travel plans for clients and follow up on their travel calendars


• Be familiar with aviation regulations, news and other policies as it relates to the business.


• Drive the company service plans to increase sales and achieve revenue targets.


• Act as a representative to the company to provide product/service information, answer questions, and resolve customers’ complaints or issues effectively and efficiently.


• Build sustainable relationships and trust with prospective and existing clients through interactive communication


• Engage clients professionally through multi-media channels like Phone calls, Emails, WhatsApp, and Social media.


• Maintain client documents, records of interactions, in-house accounts and file documentation.


• All other job responsibilities may be required by the management of the organization within the scope of services of the organization.

Requirements / Qualifications

• Bachelor’s Degree holder in any relevant course from a reputable university.


• Hold an International Air Transportation Association (IATA) certification and accreditation


• Excellent knowledge of travelling software, e.g. computer reservations systems, GDS systems and e-travel


• Have organizational skills and knowledge of business tools.


• Proficiency in English; knowledge of additional local and international languages is an advantage


• Exemplary sales skills and customer-oriented approach.

Salary

N80,000 - N100,000 Monthly.