• Application Deadline:
• Position: Mobile Banking Support Officer


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 5 years


• Location Lagos


• Job Field ICT / Computer 

Job ID: 64077

Location: Lagos Island, Lagos

Job Sector: Banking

Work Arrangement: Fully Office Based

Job Details: Test Division Summary

Job Purpose

• E-Channels applications support e.g. Finacle Internet Banking, Mobile Banking, Telephone Banking, Finacle USSD, Electronic fund Transfer

Key Responsibilities/Accountabilities

• Managing Mobile and Internet Banking Platforms for optimum performance


• Monitor SMS and Email Alerts for optimum performance


• Provide 2nd level support for bank branches on Mobile and Internet banking application


• Proactive designing of solutions to enhance the delivery of services on the two channels


• Generation of useful reports from the platform for reporting and troubleshooting.

Minimum Qualification and Experience

• First Degree in Computer Sciences or IT related courses


• Master’s Degree in Computer Sciences or IT related courses


• Minimum of 5 Years relevant experience


• Oracle, MCSA, knowledge of Microsoft Visual Studio, Java